By Michael Bay
Selling on eBay and creating a store there is the talk of the town, and with an increasing number of people starting to choose a work-from-home career, more and more people are looking for ways to do online auctioning in an effective way.
| The concept of eBay selling seems simple but it is always good if you can have an extra edge over the ever-increasing competition. Here are a few tips that can help you tremendously if you wish to sell on eBay. |
1) Have a good description
One of the most important parts of an auction is also the description. You must come up with a description that is enticing to the masses and would attract people to want to buy your product. At the same time, it must also contain the important details of shipment, payment and etc.
| 2) Have a photograph of your item
It would be great to include a photograph of your item to show to your potential buyers. Images are not enough as images can be altered and are just perceived pictures of the actual item. Letting them see the actual photographs of your item prevents any confusion as what they see is what they get. |
3) Have a refund policy
Having a refund policy encourages people to buy your item as they would have a ‘back-gate escape’ if they feel that they are not satisfied with what they have, they can at least ask for a refund. This gives them to confidence to want to purchase your product. However, do make it known to them your conditions for refund. Have an open communication policy and leave no stones unturned when clarifying about questions such as these.
4) Good customer service
It is one thing to have everything right even to the most minute detail until the moment you make contact with your customer. Bad attitude and nonchalant behavior is a huge deterrent and can drive your customers away even though you have the most excellent product to offer. Be polite and courteous with your customers and bear in mind the body tone of your voice. Furthermore, it would be wonderful to inform your buyers personally if they have won anything from your auctions and also answer questions posed by your potential customers. A prompt response will leave a good impression with your potential customers.
5) Show appreciation for your customers
Related to good customer service, it would be great to have discounts or freebies for customers that are first timers or customer who purchase in bulk. Make them feel appreciated and do not forget to thank them when they purchase from you!
These are fundamental to every business and not just online auctions or online businesses. To sell effectively on eBay can be considered as one of the easier tasks, but maintaining your good service and efficiency may not be. It takes time to see whether your business can withstand the trial of time and if you can keep up with your wonderful service for a long time.
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